BOOMERS BASEBALL FROM A-Z (Frequently Asked Questions)

ADA SEATING

ADA seating is available upon request.  If anyone in your party is in need of ADA seating, please inform the Ticket Representative at the time of your purchase.  Disability seating is located on the concourse behind selected sections.  Please enter the stadium through the VIP Entrance where there is an elevator to take patrons to the concourse level.

ALCOHOL POLICY

No alcoholic beverages may be brought into Boomers Stadium. Illinois state law prohibits the sale of alcohol to persons under the age of 21. Fans must show proper identification at the concession stands before the purchase of any alcoholic beverage. The sale of alcohol ends after the last out of the bottom of the 7th inning. 

APPEARANCES

The Boomers players, coaches, front office staff, as well as everyone’s favorite prairie chicken Coop the Boomer, are all available to make appearances in the community upon request. Please remember that players and coaches are typically not available in the off-season, as most do not live locally.  For more information about booking Coop, please email coop@boomersbaseball.com. If you are interested in having a player, coach, or front office member out to your next event, please contact communityrelations@boomersbaseball.com. Please be aware that due to schedule and staff constraints, we will not be able to honor all appearance requests. 

ATM

There are two ATM machines in Boomers Stadium, located on the concourse level behind home plate (adjacent to the Fan Information Booth) and by the VIP entrance near the Boomers Merchandise Store. 

AUTOGRAPHS

Fans are welcome to ask players for autographs before and after games. Frontier League rules prohibit players from signing autographs during games. As a courtesy to the players, please do not ask them for balls, bats, etc. during games. Players are generally happy to sign autographs when time permits. Team autograph sessions are scheduled to be held after Sunday games on the concourse level, courtesy of Wintrust Community Banks.

BABY AND TODDLER TICKETS

Children two years of age and younger who do not require a seat, do not require a ticket. All other fans entering the park must purchase a ticket and carry it with them at all times.

BABY CHANGING STATION

All restrooms are equipped with baby changing stations.

BAGS

All bags entering Boomers Stadium are subject to inspection. Please note that per Frontier League rules and Village of Schaumburg Health Regulations, no outside food or beverage may be brought into the stadium. Fans attempting to bring food and beverage into the park will be asked to dispose of it before entering. For your convenience, there are water fountains available along the concourse, as well as a variety of food and beverage items available for sale at the concession stands.

BIRTHDAY PARTIES

Celebrate your next birthday with the Boomers!  The Boomers offer the Grand Slam Birthday Party package as an easy, all-inclusive option for guests of any age. For more information about birthday packages, email communityrelations@boomersbaseball.com.

BOX OFFICE

Tickets can be purchased at the Box Office, ONLINE, over the phone by calling 847.461.3695, or by mail.  Tickets purchased in advance are $11 for a box seat and $8 for a lawn seat.  Tickets purchased on the day of the game have a $1 premium.  On non-gamedays, beginning in March, the Box Office is open Monday-Friday, 9 a.m. – 5 p.m, and Saturdays, beginning in May, from 10 a.m. - 2 p.m.  On gamedays, the Box Office opens at 9 a.m. on Sunday-Friday and 10 a.m. on Saturday. The Box Office closes at the end of the game and closes for the offseason at the end of September.

CATERED PICNICS

Make your group outing even better with a picnic at the game, catered by the Boomers. Groups of 25 or more can enjoy an all-you-can-eat meal along with all the fun of a Boomers baseball game for just $24 per person and kids ages 3-8 are just $20! Picnics begin one hour prior to the game and last 90 minutes. Each catered picnic includes box seat tickets for the game for everyone in your group. Picnics are the perfect, hassle-free way to entertain clients, reward employees, or catch up with family and friends!  For more information on catered picnics, please contact one of our Ticket Specialists at 847.461.3695. 

CONCESSIONS

The American Grille, The Hacienda, and the Boomers Express concession stands offer a wide variety of food and drink choices for the duration of the game.  Please note: Frontier League rules and Village of Schaumburg Health Code Regulations prohibit outside food and drink from being brought into Boomers Stadium. 

COOP'S KIDS CORNER

Coop’s Kids Corner is a giant inflatable playground located past the picnic area down the 3rd Base Line.  Admission is $5 for unlimited rides, and wristbands can be purchased at the entrance to Coop’s Kids Corner. Parents are asked to supervise their children while in the Kids Area. The Boomers inflatable speed pitch is no longer located in Coop’s Kids Corner and now can be found at the Third Base Gate behind Section K.

DIRECTIONS

**Please note: When using a service like Google Maps, type in the address as follows for best results: 1999 Springinsguth Road Schaumburg, IL 60193**

Schaumburg Boomers Stadium is conveniently located off the Elgin-O’Hare Expressway, and is less than 5 miles from Interstate 290.

DONATION REQUESTS

All donation requests should be made in writing on organizational letterhead. Requests can be submitted through mail, fax, or by emailing info@boomersbaseball.com. Please include non-profit ID number, event date, purpose of event, and how the donation will be used. No telephone or in-person requests will be accepted. Due to the high volume of requests, we cannot confirm receipt of letters or provide status. Declined requests will not receive a response. Unfortunately, we are not able to fulfill every request.

ELEVATOR

The public elevator is located directly behind home plate. Patrons unable to take the stairs to the concourse may enter through the VIP/Handicap Entrance and take the elevator to the second level. There are also ramps available on the First (1st) Base Side. 

EXCHANGE AND REFUND POLICY

No refunds or exchanges will be offered. We apologize for the inconvenience. All sales are final.

FAN INFORMATION BOOTH

The Fan Information Booth is located on the concourse level, behind home plate and section "G". A Boomers staff member will be happy to assist you with any questions or issues you may have.

FIRST AID

Medical personnel will be available at Boomers Stadium during every game. If you are in need of medical attention, please alert the nearest Boomers staff member, or proceed to the Fan Information Booth located behind home plate on the main concourse.

CEREMONIAL FIRST PITCHES

Want to throw out a first pitch or know someone who might? First pitches are available on a limited basis for $100 and can be reserved by calling 847.461.3695. 

FOUL BALLS

Please be alert for foul balls leaving the field of play. For your safety, there is a protective netting hanging in front of Sections E-K. Families with small children are encouraged to request seating behind the net, if available. Please be alert at all times. The Schaumburg Boomers, Village of Schaumburg, and Schaumburg Park District shall not be held liable for injuries or loss of personal property or equipment.

GATES

Gates open one hour before the scheduled start time. Fans with Box Seats in Sections A-H are encouraged to use the First (1st) Base Gate on the south side of the stadium. Fans with Box Seats in Sections I-O should enter through the Thirs (3rd) Base Gate on the west side of the stadium. Lawn seats may use either entrance.  Fans with Suite Tickets should enter through the VIP Entrance near the Box Office.

GIVEAWAY ITEMS

The Boomers offer several different giveaways on select dates throughout the 2017 season.  Please note that there is a limited quantity of each giveaway, and they are distributed on a first-come, first-served basis.  Fans are encouraged to get in line early on giveaway days.

GROUP EVENTS AND TICKETS

Boomers games are the perfect setting for company outings, family reunions, youth sports teams, scouts, religious groups, social clubs, or any other group gatheringThe Boomers offer discounted tickets for groups of 20 or more, in addition to catering options and private party spaces. Call the Boomers office at 847.461.3695 and ask to speak with one of our Group Specialists today!

KIDS CLUB

The Boomers offer a completely FREE membership to Coop’s Kids Club for all kids 12 and under. Please email coop@boomersbaseball.com for more information.

LAWN SEATING

Purchased lawn tickets to enjoy a Boomers game? Well there are a couple things to note about the grass berms! Space is available on a first come first serve basis and guests are welcome to bring in blankets, chairs, strollers etc. but no coolers are allowed.

LOST AND FOUND

During games, please visit the Information Table located on the concourse behind home plate to inquire about lost items. To inquire about lost items following a game, please call the Boomers office at 847.461.3695.

MERCHANDISE

Schaumburg Boomers merchandise can be purchased at our Team Store located on the first floor of the stadium, behind home plate. The Team Store is open during regular business hours year-round. There is also a kiosk on the concourse across from Section F open during all home games. Boomers Merchandise can also be purchased online

PUBLIC ADDRESS ANNOUNCEMENTS AND VIDEOBOARD MESSAGES

Celebrating a special occasion at the ballpark? Get your personal message read at a Boomers game! A display on our videoboard costs only $20.  Messages can either be reserved in advance by calling 847.461.3695, or by going to the Fan Information Booth before the Fifth (5th) inning during a game. There is no charge for an audio-only PA announcement during a game, as time permits. Simply go to the Fan Information Booth, and a Boomers staff member will relay the message. 

MILITARY DISCOUNT

As a token of our appreciation, all active military personnel are admitted FREE to any Boomers game with a valid military ID. 

MILLER LITE DECK

The Miller Lite Deck is reserved for groups of 100 or more and can accommodate up to 200 people. Starting at $27 (kids 3-8 $23), guests can enjoy an all-you-can-eat buffet meal served for 90 minutes beginning an hour before scheduled first pitch, as well as a Miller Lite Deck game ticket. The Miller Lite Deck is a one-of-a-kind opportunity to entertain your group in a private space overlooking the field. Please contact one of the Boomers Ticket Representatives at 847.461.3695 for more information.

NATIONAL ANTHEM PERFORMERS

The Boomers are seeking participants to perform the National Anthem before each game this season! Interested choirs, bands, and performers should email kgilbert@boomersbaseball.com for more information about applying.

OUTSIDE FOOD AND DRINK

Frontier League rules and Village of Schaumburg Health Code Regulations strictly prohibit outside food and drink from being brought into Boomers Stadium. All bags are subject to inspection upon entrance to the park.

PARKING (FREE!)

All parking at Boomers Stadium is FREE. Parking lots open an hour and a half before game time. There is no tailgating allowed at Boomers Stadium per Village of Schaumburg regulations. Handicapped parking is available for guests displaying the proper permit.

PROGRAM

The Schaumburg Boomers Souvenir Program is free of charge. Ushers will be handing out programs as you enter the park.

PROHIBITED ITEMS

For the safety of all fans, Boomers staff reserves the right to prevent certain items from being brought into the park.  Prohibited items include, but are not limited to the following:

  • Alcoholic Beverages or Illegal Drugs
  • Glass Bottles or Cans
  • Ice Chests
  • Noisemakers
  • Drones or other flying objects
  • Weapons of any kind

PURCHASING TICKETS

  • In-Person: Please visit the Box Office at Boomers Stadium during the hours listed above under "Box Office".
  • By Mail: Schaumburg Boomers Box Office,1999 S. Springinsguth Road, Schaumburg, IL 60193

Please include Contact Name, Address, Phone, Email, Payment (check or credit card number), Number of Tickets, Game Date, and Seating Preference.
All mail orders are subject to a $3.00 processing fee.

  • By Phone: Please call the Boomers Box Office during the hours listed above at 847.461.3695.  There is a $3.00 per order processing fee for all phone orders.
  • Online: Tickets may be purchased online. Please note: ALL online orders are subject to a per-ticket booking fee as mandated by the ticketing software provider, as well as an additional processing fee per order. 

Please note: All sales are final. No returns or exchanges.

RADIO

All Schaumburg Boomers games can be heard live on WRMN 1410 AM, or by finding the “audio “link in the top right corner of the Boomers homepage as part of the website scoreboard.

RAIN DELAYS AND CANCELLATIONS

Every effort will be made to play each Boomers game as scheduled. In the event of severe weather, please check the Boomers website for updates. If a game must be canceled the Boomers website will be updated immediately, and tickets may be exchanged for a ticket to any remaining regular season home game, based on availability. 

Reading Program

The Schaumburg Boomers and Wintrust Community Banks present Boomers BookwormsBoomers Bookworms is a reading incentive program designed to encourage students to read outside of the classroom. Please email communityrelations@boomersbaseball.com for more information. 

RE-ENTRY

Fans needing to exit the park during a game may do so providing they bring their ticket stub to show upon re-entry.

RESTROOMS

Restrooms are located along both sides of the concourse. There is a unisex Family Restroom down each baseline as well.

Run the Bases

After each Boomers home game during the season, ALL fans are invited to Run the Bases on the field.  At the end of the game, please line up down the first base line, between Section A and the Lawn.  A Boomers staff member will provide further instructions.  Parents accompanying their children are asked to proceed to the area behind the backstop for pictures.

SEASON TICKETS

Don’t want to miss an inning of Boomers Baseball?  Become a Boomers Season Ticket Holder and catch every game from the same great seat, plus enjoy great perks and special events such as batting practice on the field! For more information, please call 847.461.3695 and ask to speak with one of our Ticket Representatives.

SCHEDULES         

The Frontier League schedule is released in mid-October each year. Fans requesting Pocket Schedules are asked to send a Self-Addressed Stamped Envelope to 1999 Springinsguth Road, Schaumburg, IL 60193.  Businesses requesting a pocket schedule box in your establishment please call 847.461.3695 and we will be happy to drop one off.

SECURITY

For the safety of all Boomers fans, security personnel are on site during all games.  If you are in need of security, please alert the nearest Boomers employee, or proceed to the Fan Information Booth on the concourse. 

SIGNS

Fans are welcome to display signs during games, provided they are in good taste and do not detract from a positive experience for all fans.

SMOKING

Per state law, there is no smoking allowed at any time within the ballpark. Fans who wish to smoke must leave the stadium through the First (1st) Base Gate, descend to the bottom of the stairs to smoke at curb level and must use smoking receptacle.

SPEED PITCH

The Boomers inflatable speed pitch is located at the third base gate behind section K and is only $1 for three tosses to see how fast you can throw!

SUITE RENTALS

Private luxury suites for 25-35 people are available for nightly rental at Schaumburg Boomers Stadium. These spacious suites are perfect for those looking for a space all to themselves with an ideal mix of both outdoor seating and complete climate controlled interior, with a spectacular view of all the action on the field!  Food and beverage not included in basic rental, although inclusive packages are available, as well as an A La Carte Menu. Please contact one of the Boomers Ticket Representatives at 847.461.3695 for more information.

TENNIS BALL TOSS

At each home game during the season, a Boomers staff member will be selling tennis balls for the postgame Tennis Ball Toss. During the game, fans can purchase tennis balls for the chance to win great prizes. Hang on to your tennis ball until after the game, and aim for one of the on-field targets for your chance to win Boomers tickets, cash or a night in a Boomers luxury suite!

Cost: One ball for one dollar ($1), six balls for $5 or 13 balls for $10!

TICKET VOUCHERS

All ticket vouchers need to be redeemed in person at the box office window. All exchanges are subject to availability. Restrictions apply. Advance reservations are strongly encouraged. Voucher has no cash value. No change given. No refunds. Please call the Boomers Ticket Office at 847-461-3694 for more information.

WATER FOUNTAINS

For your convenience, there are three water fountains located on the concourse level: behind Sections E, I, and N.

WILL CALL

Phone or internet orders may be picked up at the Will Call window located inside the VIP Entrance of the stadium during regular ticket office hours. Fans picking up tickets at Will Call on the day of the game should note that to reduce lines at the Box Office, Will Call is often located at a table on the plaza in front of the VIP Entrance depending on the presale attendance.